This policy describes how www.asncarwash.com ("we", "our", or "us") collects, uses, and protects your data when you use our website www.asncarwash.com for booking services.
1. Information We Collect
- Your name, email, and phone number
- Booking and payment details
- Device and IP information
- User preferences and browsing behavior
2. Why We Collect Your Data
- To process and confirm bookings
- To provide customer support
- To send alerts and updates
- To improve our website and services
3. Cookie Usage
We use cookies to personalize your experience, remember your preferences, and analyze website traffic. You may control or disable cookies through your browser settings.
4. Data Security & Retention
We implement security measures such as encryption and access controls. Your data is stored only as long as necessary for legitimate business or legal purposes.
5. Third-Party Services
We may share data with trusted third-party providers (e.g., payment gateways, analytics services). These providers are required to protect your data under confidentiality agreements.
6. Your Rights
- Access or update your data
- Request deletion
- Withdraw consent
- Lodge complaints with regulatory authorities
7. Changes to This Policy
We may occasionally update this policy. Revisions will be posted with the updated date at the top of this page.
8. Contact Us
For any questions or concerns, please contact:
AL SHAMS WA ALNUJOOM Parking Car Wash Center
Email: info@asncarwash.com
Phone: +971 58-285-8861 / +971 58-113-0268
Address: OFF R-04, API Building, Meena Bazar, Burdubai, Dubai, UAE.
Thank you for booking with us. Please review the following terms applicable to your booking:
- Booking Confirmation: Your booking is confirmed once you receive an email with your reference number. Please keep this confirmation for future correspondence.
- Payment Policy: Full payment is required at the time of booking unless otherwise stated. Payment confirmation will be shared via email.
- Cancellation Policy: Cancellations made at least 24 hours before the scheduled time are eligible for a full refund. Cancellations made within 24 hours may incur charges or be non-refundable depending on the service provider's terms.
- Modifications: Changes to bookings can be requested up to 12 hours before the event or check-in. Additional charges may apply based on availability.
- No-show Policy: If you do not show up at the scheduled time, the booking may be considered canceled and no refund will be issued.
- Data Privacy: Your booking details and personal data are handled securely in accordance with our Privacy Policy.
- Customer Support: For any questions or assistance, please contact us at info@asncarwash.com.
By completing your booking, you agree to these terms and conditions.